职位描述
工作职责：
1、完善和管理淘宝等平台上的店铺销售流程；
2、规划、组织、控制、指导淘宝的客户服务系统的运作；
3、开拓和管理淘宝等合作关系的活动协作；
4、协调公司内部资源，提升淘宝等交易的用户体检；
5、总结，分析网络销售状况，并提出和实施应对计划。
任职要求：
1、熟练互联网，了解网上购物，普通话标准，发音、叶字清晰；
2、条理清楚，思维敏捷，性格开朗，积极乐观，能承受较大的工作压力，认直负责，组织协调能力强；有良好的团队合作精神；
3、有较强的处理客户异议能力，在工作中独立性强，有创新的意识；
4、挖掘潜在顾客，有效配合和督促客服人员完成潜在顾客的激活和转化；
5、评价、分析、改进公司的客户服务系统，持续提高顾客的满意度；
6、建立客服人员的绩效考核制度，制客客户服务框架和流程。对客服人员的日常工作有计划地进行培训、跟踪指导和考核；
7、三年以上淘宝客服相关的团队管理经验及网络销售相关经验。
面试时请带好身份证原件、学历、学位证书原件，一寸相片1张。
广州市卡吧罗贸易有限公司
CABALLO CO., LTD
Caballo co., ltd mainly engaged in the export business of various kinds of garments such as jeans, pants, T-shirts, men’s wear, shorts etc. Our products have been exported to such countries and regions as Europe, the Middle East etc. with good reputation in these markets. We have many professional factories which mean we can supply better quality products with reasonable prices than other suppliers, both small order and big order. Our different professional factories can meet various market needs.
Company Culture:
We believe that Human resource is the key successful factor of our company. Good environment create good people. We offer very good platform to our staff to show themselves.
Our Mission :
To provide the excellence products with competitive price and reliable customer service
更多信息